Company Memory and AI Agents: Common Questions Answered
faq
Clear answers on what company memory is, how it differs from search, how agents use it, and how access and approvals are governed.
Teams evaluating company memory tend to ask the same questions. Here are direct answers.
What is company memory?
Company memory is a shared, governed layer that holds what your organization knows: files, decisions, web captures and the links between them. Models and tools draw on it instead of each keeping their own partial view.
How is it different from enterprise search?
Search returns documents. Company memory connects people, projects, decisions and sources in a knowledge graph, so answers can reflect relationships and arrive with citations.
Do we need to move our files?
No. Sources such as Box, Google Drive, Notion, Microsoft 365 and Dropbox connect in place, with no migration.
How do I know an answer is right?
Every answer from reasoning search is cited, so you can open the source and check it. Verification stays with your team.
What do AI agents do with company memory?
Constella Agents use memory as context to carry out long-running tasks, such as drafting a deck, filing a ticket or preparing a brief, and they learn from corrections.
Can agents act without approval?
Only within limits you set. Approvals keep people in charge of decisions. See Trust and Controls.
Can we keep data in-house?
Yes. You can run open-source models internally, and Constella can be self-hosted. Details are on the enterprise page.
Where can I see this explained?
Watch Company memory and AI agents: your questions answered.