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Company memory and AI agents: common questions answered

companymemory

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Straight answers on what a company memory is, how agents use it, who can see what, and how people stay in control.

What is a company memory?

A shared place where your team's files, calls, notes, pages, and decisions are saved and connected, so anyone with access can ask a question and get an answer with its sources. Learn more on the solutions overview.

How is it different from a shared drive?

A drive stores files. A company memory also connects them by client, topic, and project through a knowledge graph, so you can ask questions instead of hunting through folders.

Can I trust the answers?

Answers show their sources, so people can inspect the context behind them. Reasoning search is built around that principle.

What do AI agents do with it?

Agents use the memory as context for project work. You describe the role and limits in plain English on the agents page. An agent is only as good as what it knows.

Do agents act on their own?

Not without limits. Every agent has boundaries, and people approve the actions that matter. Humans set direction and stay accountable.

Who can see my data?

Access is controlled by permissions. Read about trust and controls for specifics.

Is it only for large companies?

No. It works for a single person up to a whole company. Small teams can start with the small business FAQ or see Constella for teams.

What happens when someone leaves?

What they saved stays. See the guide on keeping know-how when employees leave.