Company Memory for Small Business: Your Questions Answered

Owners ask us the same questions before trying a shared team memory. Here are straight answers.

What is a company memory?

It is one place where the files, pages, and notes your team saves are connected, so you can ask a question in plain English and get an answer with its source. Constella builds this on a knowledge graph.

How is this different from searching Drive or Slack?

Keyword search returns files. A company memory connects information across files and sources and returns an answer, with links to where each part came from. Reasoning search is how it works across several sources at once.

Can I trust the answers?

Treat them as a fast first draft with receipts. Every answer is cited, and you should click the source before sending anything to a customer.

Who can see our data?

Projects are private to the people you invite. Constella works with AI providers under zero data retention agreements, so your files don't train their models. Details are on the trust and controls page.

What happens when someone leaves?

You remove their access with one click. What they saved stays connected to the team's memory, so the know-how stays.

Do we need a technical person to set it up?

No. Agents are described in plain English, with no code. Silverberry's senior AI team can also help you set up.

Will AI act on its own?

No. AI agents draft and surface information, and a person reviews before anything reaches a customer.

How much does it cost?

You can start free. When your team outgrows the free plan, you'll see the pricing and decide.

Have another question? Write to info@askconstella.com.